Workplace English
Everyday English at work: introductions, emails, meetings, asking for help and talking about your job.
In this lesson you will
- Introduce yourself and your role
- Write simple work emails
- Take part in simple meetings and phone calls
Learn
Your job: I work for (a company) as (a role). I’m responsible for… I’m in charge of… I deal with customers.
Emails: Dear Ms Park / Hi Tom, — I’m writing about… — Please find attached… — Could you let me know…? — Best regards,
Meetings: Can we start? I think… I agree / I’m not sure I agree. Could you repeat that? Let’s move on to…
Phone: Hello, this is Ana from… Could I speak to…? I’ll put you through. Can I take a message? I’ll call back later.
Examples
- I work for a logistics company as an accountant.
- Please find attached the report.
- Could I speak to Mr Rossi, please?
- Let’s move on to the next point.
Vocabulary
colleague
a person you work with
responsible for
having the job of
attached
added to an email
deadline
the latest time to finish
put through
connect on the phone
Practice
I’m ___ for training new staff.
Listening: A phone call
Audio isn’t available in this browser — read the transcript instead.
Receptionist: Good morning, Greenway Design. How can I help?
Caller: Hello, this is Tariq from Nova Print. Could I speak to Julia Kim, please?
Receptionist: I’m afraid she’s in a meeting. Can I take a message?
Caller: Yes, please. Could you ask her to call me back? It’s about the brochure deadline.
Receptionist: Of course. What’s your number?
Caller: It’s 0161 496 0725.
1.Why can’t Julia answer?
2.What is the call about?
3.Tariq wants Julia to call him back.
Speaking
Introduce yourself at a work event: your company or school, your role, what you’re responsible for and what you enjoy about it.
Writing
Write an email to a colleague asking for a document by a deadline and suggesting a meeting time (60–80 words).
Lesson quiz
“I work ___ a software company.”
Review
Key points
- I work for… as… I’m responsible for…
- Emails: I’m writing about…, Please find attached…, Best regards.
- Meetings and phone phrases.
What you learned
- ✓ I can talk about my job.
- ✓ I can write a simple work email.
- ✓ I can manage phone calls and meetings.